Community @ The Turning Gate

Support community for TTG plugins and products.

You are not logged in.

#1 2016-07-21 18:39:13

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Enable Cart - Greyed Out

Hi All,

I am very new to this, so please bear with me.

I have installed Backlight and successfully published my first album and am ready to move on to the Cart integration.

I have uploaded Cart to my webspace and can see and adjust settings in the admin panel of Backlight, but I cannot get the "Enable Cart" integration to work through Lightroom - it's simply grayed out.

I followed an old thread which suggested removing the details in the Publishing Manager and re-adding them, which I have done, but I still cannot access the Cart option via the Integration panel.

Any help would be appreciated. I'll keep at it in the meantime.

Thanks all ... Simon

Offline

#2 2016-07-21 18:54:03

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,371

Re: Enable Cart - Greyed Out

Hi Simon, have you enabled the cart in the Add-ons section of the album template designer?

Offline

#3 2016-07-21 19:01:55

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Re: Enable Cart - Greyed Out

Hi Ben,

Thanks for getting back to me so quickly.

Where would I find the Album Template Designer? Is this within the Lightroom Publishing Manager?

I am getting a little lost!

Thanks

Offline

#4 2016-07-21 19:07:35

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Re: Enable Cart - Greyed Out

Think I have found it in Backlight ...

Offline

#5 2016-07-21 19:09:00

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Re: Enable Cart - Greyed Out

Got it Ben ... So I need to enable it inside Backlight, and then confirm this for each gallery in the Integration panel in Lightroom.

Offline

#6 2016-07-21 19:22:22

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,371

Re: Enable Cart - Greyed Out

Hi Simon, that's right.  You only need to set it once in designer though.  Have you been able to get a gallery working with a cart?

Offline

#7 2016-07-21 19:38:55

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Re: Enable Cart - Greyed Out

Hi Ben ... I have set it all up as far as I can see, but at the moment, I'm getting a "No Products Are Available For Purchase" error, which I am thinking might be to do with the 'default' in 'Cart Pricing Profile' - not sure.

I can't seem to find a profile name for my pricing structure at the moment...

Offline

#8 2016-07-21 21:06:35

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,371

Re: Enable Cart - Greyed Out

Hi Simon, can you please provide me with a Backlight admin login, and a link to a cart-enabled gallery?
It's best to send that using the Email link under my name.

I'll try to work out what else needs setting up.

Offline

#9 2016-07-21 21:33:29

SimonWilliams
Member
Registered: 2016-05-19
Posts: 29

Re: Enable Cart - Greyed Out

Done. Thanks Ben.

Offline

Board footer

Powered by FluxBB