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#1 2016-07-21 12:19:07

Registered: 2013-07-02
Posts: 16

Something Went Wrong

When selecting photos, my clients are getting "Something Went Wrong..." message, then another message appears, "Your feedback has been submitted - we will be in touch with your shortly", but no email ever reaches me.

Before recent upgrades, CRG functionality worked fine in the past, so this is all new. To make sure I have installed the latest upgrades, I went to the ttg site and used my last order number to check on upgrades. The message displayed indicated that my order number could not be found.

I'm not sure what to do next - can someone help?


#2 2016-07-21 12:31:20

From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,496

Re: Something Went Wrong

Can you provide a link to an album where I can see this? If it needs a login then please send it via the Email link under my name.


#3 2016-07-21 12:52:09

rod barbee
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,450

Re: Something Went Wrong

did you try the "older purchases" link on this page?

Just a user with way too much time on his hands., Pangolin test site, Backlight 1.1.1 test site


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