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#1 2016-07-21 12:19:07

vscotth
Member
Registered: 2013-07-02
Posts: 16

Something Went Wrong

When selecting photos, my clients are getting "Something Went Wrong..." message, then another message appears, "Your feedback has been submitted - we will be in touch with your shortly", but no email ever reaches me.

Before recent upgrades, CRG functionality worked fine in the past, so this is all new. To make sure I have installed the latest upgrades, I went to the ttg site and used my last order number to check on upgrades. The message displayed indicated that my order number could not be found.

I'm not sure what to do next - can someone help?

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#2 2016-07-21 12:31:20

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,230

Re: Something Went Wrong

Can you provide a link to an album where I can see this? If it needs a login then please send it via the Email link under my name.

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#3 2016-07-21 12:52:09

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,164
Website

Re: Something Went Wrong

did you try the "older purchases" link on this page?
http://theturninggate.net/support/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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