Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2016-07-05 20:04:30

PhilippeH
Member
From: Paris, France
Registered: 2014-04-11
Posts: 167

Connection

I'm sorry but Backlight already beginning to tire me.

Yesterday I made an installation by carefully following the directions worked.

This morning I wanted to sign me and, IDs or incorrect passwords!

Since I reinstalled Backligh six times and still can not login!

Even changing with each new installation the username and password.

I of course reset the browser.

I realize that I made a mistake somewhere, but where?

Have you any idea?

Thank you in advance.

Philippe

Offline

#2 2016-07-05 21:22:38

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Connection

After you install (or reinstall) can you sign in with the default admin username and password?
When you change your admin username and password are you saving those changes?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2016-07-05 22:37:30

PhilippeH
Member
From: Paris, France
Registered: 2014-04-11
Posts: 167

Re: Connection

Thank you for your reply !

Yes I can connect with the user name and default password.
Yes when I change the username and password I record these changes well, but from the more or any possible connection with the old user name and password or with the new!

Philippe

Offline

#4 2016-07-05 23:26:31

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Connection

Ben will probably need to look then. Are you using any special characters in the user name or password? Things like accented characters? I don't know it it will make a difference but it's something to look at.

Also, there are two types of users: Admin and Guest. Are you trying to log in as admin? Could it be you're accidentally using credentials set up for Guest?

You shouldn't need to completely reinstall Backlight to start over. You should be able to just replace the backlight/data/admin/ folder and then log in again using the default username/password

And it always helps to post a link to your site.

I'll be happy to take a quick look and see if it's anything obvious. Just leave the username/password at their default.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2016-07-06 00:46:14

PhilippeH
Member
From: Paris, France
Registered: 2014-04-11
Posts: 167

Re: Connection

I'm so stupid !

I mixed everything, administrator password and guest password.
I had the administrator password instead of admin and the password guest instead of the administrator password.
So it does not risk function at all!

I'm sorry to have bothered you for nothing, and I believe we can do great things with Backlight, although still missing a lot of opportunities in relation to CE4.

Backlight not tired so more smile

Again thank you and good afternoon.

Philippe

Last edited by PhilippeH (2016-07-06 00:47:25)

Offline

#6 2016-07-06 00:48:27

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Connection

I believe we can do great things with Backlight, although still missing a lot of opportunities in relation to CE4.

Just wait. Matt and Ben always have something planned.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#7 2016-07-06 00:54:46

PhilippeH
Member
From: Paris, France
Registered: 2014-04-11
Posts: 167

Re: Connection

I can be very patient wink

Offline

Board footer

Powered by FluxBB