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#1 2016-01-22 21:28:37

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Cart 3.1.4 really slow

Hi all,  just recently all my galleries which have cart enabled are really really slow.  even when I try and go into anything ttg-be it takes forever. 
cart 3.1.4
I have older galleries which still run CE3 cart and they load fine so it only appears to be CE4 related, cart 3.1.4.

If you look at gallery http://www.tsiphotography.co.uk/galleri … land_2015/ the cart icon seems to take forever to appear, one it does appear, I.E you are able to click on the cart again it takes agaes for the options to appear.

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#2 2016-01-23 00:34:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Cart 3.1.4 really slow

I sure does seem slow. Wonder if it's a hosting/resources issue. Are you using shared hosting?

Ben will likely need to poke around ttg-be with admin access.
I suggest sending him Admin ttg-be credentials
http://community.theturninggate.net/user/101/

You can also try upgrading to the latest version of CE4 Gallery (6.1.9) to see if that helps


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-01-23 00:46:29

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Cart 3.1.4 really slow

Hi Rod,  thanks I have dropped Ben a PM. 

It is shared hosting but always has been and it's never been an issue before,

I do also have a 6.1.9 gallery and that is also the same,  it just appears to be anything to do with CE4 cart, as the TTG-BE is also unbelievably slow.

Last edited by mridley (2016-01-23 01:54:08)

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#4 2016-01-23 08:43:37

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Cart 3.1.4 really slow

This looks to be host-related.  Perhaps something related to poor SQLite performance.  Are you CE3 galleries/cart on the same host?  If so, can you provide a link to a gallery enabled to work with the CE3 cart?

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#5 2016-01-23 17:18:38

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Cart 3.1.4 really slow

Hi Ben,

Yes everything is all on the same host,  here is a CE3 Gallery which loads fine http://www.tsiphotography.co.uk/galleri … ufts_2013/

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#6 2016-01-25 19:50:46

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Cart 3.1.4 really slow

Hi,

I have been in contact with the hosting company again,  they have checked the PHP and SQL versions and everything appears to be ok their end,  so I am now at a loss.


As previusly mentioned this issue is ONLY related to CE4 galleries the CE3 all load fine.

Any help would be appreciated.

Cheers..

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#7 2016-01-25 21:27:08

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Cart 3.1.4 really slow

I'm finding both the cart pretty slow on both your CE3 and CE4 galleries.  It seems to be slowest on first click of the cart, and then be faster after that.
There aren't any known performance issues with either version.  Other than going in and running diagnostics line by line, I can't suggest anything to make it faster.

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