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#1 2016-01-07 01:03:21

theomolenaar
Member
Registered: 2012-12-11
Posts: 163

Internal error on new or changed galleries

I have been adding albums and album sets to my site. It al worked wel until I suddenly got this error

Warning

Cant update this collection.

An internal error has occured. Json etc etc (see added image),     General error 10 disk I/O error.

This occurs on all updates with two different publisher services. So update or publish.

I did not change anything on the disk (settings etc.) Running a windows check revealed no problems with the disk. detelting an abum went well. It started when I made an empty albumset and an album in it later. I got mesages I first had to  publish the set. When I did that (also with a second (test) album set) there seemed to be publishing action (status bar) but nothing got published....

Where to look for answers ?

Errormsg.jpg

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#2 2016-01-07 01:19:53

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Internal error on new or changed galleries

I suggest sending logs to Ben
http://ce4.theturninggate.net/docs/doku … g_for_help

if you remove the image EG05057-.jpg does the error go away?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2016-01-07 01:38:47

theomolenaar
Member
Registered: 2012-12-11
Posts: 163

Re: Internal error on new or changed galleries

I do not think removing the image  will help. I tried it with several albums and several album sets on several publisher instances. . Each time the same message appears. With different filenames.

Ill post the logs, thxs for the suggestion.

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#4 2016-01-07 01:47:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Internal error on new or changed galleries

Ben will have to take a look then.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2016-01-07 02:29:38

theomolenaar
Member
Registered: 2012-12-11
Posts: 163

Re: Internal error on new or changed galleries

Retrieving the server log I found out that I have used all my webspace ! If saving an album also means doing something in the hosting I think that could be the problem... Yesterdays logs show a lot todays is almost empty..

I upgraded the hosting. When that is done i'll try again... If the problem still occurs, ill send the logs to Ben.

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#6 2016-01-07 04:39:56

theomolenaar
Member
Registered: 2012-12-11
Posts: 163

Re: Internal error on new or changed galleries

That was it. Sorry for the trouble

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#7 2016-01-07 04:44:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Internal error on new or changed galleries

good to know for future troubleshooting though smile


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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