Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2015-09-28 00:08:34

dvdfan001
Member
Registered: 2014-04-27
Posts: 158

Issue with permanent link feature

Hi
Creating a gallery by copying the gallery in the path .../galleries permanent links work as expected
URL in this case is for example: .../galleries/gallery%201/TR_20140529_Mallorca2014_180-single.php

Using the publisher the permanent link does not work. I get an error message
URL in this case is for example: .../galleries/album-4/TR_20130327_Lermoos_025-single.php

Are there any specific steps to follow to use the permanent link feature in case of using the publisher?

Offline

#2 2015-09-28 00:25:07

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Issue with permanent link feature

do you have a link to share?
Also, don't use spaces in your album/gallery names. Files and folders on the web should use only letters, numbers, dashes, and underscores. No spaces or special characters.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2015-09-28 00:25:57

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Issue with permanent link feature

Also be sure you're using the latest versions of CE4 Gallery and CE4 Publisher


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#4 2015-09-28 01:35:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Issue with permanent link feature

It could be a rewrite issue in your .htaccess file. see if this thread can help: http://community.theturninggate.net/top … -phpfiles/


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2015-09-28 06:29:13

dvdfan001
Member
Registered: 2014-04-27
Posts: 158

Re: Issue with permanent link feature

Hi Rod
I changed the .htaccess as suggested in the thread you mentioned and both versions produced the 404 error... (not a 403).

The exact error message on both cases:
You don't have permission to access /galleries/album-4/ on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

any further idea?

Offline

#6 2015-09-28 07:09:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Issue with permanent link feature

since this is a Publisher issue, Ben may need to see the logs:
http://ce4.theturninggate.net/docs/doku … g_for_help


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#7 2015-09-28 17:28:44

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Issue with permanent link feature

Hi, can I confirm that you tried the htaccess as outlined in this specific post and ran the 'update album files' function?
http://community.theturninggate.net/post/23026/#p23026

If so, I don't have other suggestions.  It may be that mod_rewrite is not enabled.  Can you provide me with FTP access so that I can try and work out what's going on?  Please do so via the Email link under my name.

Offline

#8 2015-09-30 04:34:37

dvdfan001
Member
Registered: 2014-04-27
Posts: 158

Re: Issue with permanent link feature

Ben, I tried the htaccess as outlined in this specific post... and it works, thx

Offline

Board footer

Powered by FluxBB