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#1 2020-05-09 06:24:20

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Publisher stopped authenticating

Publisher 5.01
After Ben cleaned up the DB for search I'm getting an Authentication Check error.

I've changed the API  to a known match (multiple times) and publisher still will not authenticate.

I closed and restarted LR and the system, but no change in results.  I've glanced at the host logs and didn't see anything, but could have missed it.

Not sure where to go next.   Also not sure what has change other than the search cleanup in BL3.

Thoughts?

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#2 2020-05-09 06:41:55

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher stopped authenticating

That would be because the API key is now coming from the Backlight Admin settings, as it is meant to. Can you set it again in the Backlight admin settings and if needed update the same value in LR Publisher.

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#3 2020-05-09 07:26:10

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Re: Publisher stopped authenticating

Ben,
I've set both the BL api key and the publisher key to very simple keys (e.g. Test) and it fails to authenticate.   
I had not changed the api key at all and it started failing, at which point I put new api key in both locations and it fails (after reboots and multiple tries)

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#4 2020-05-09 08:52:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher stopped authenticating

are both api urls exactly the same?
if the site url in Backlight settings begins with https, does the api url in Lightroom also begin with https?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2020-05-09 10:04:09

pjtraveler
Member
Registered: 2012-11-26
Posts: 243

Re: Publisher stopped authenticating

Apparently, LR got confused as it was doing background tasks, and once those ended LR was able to authenticate.

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