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#1 2020-05-08 05:56:43

Raul H
Member
Registered: 2020-05-08
Posts: 3

Publisher not showing templates

Updated to Backlight 3 and  TTG Publisher 5.0.1 but getting this errs. Please halp!


Unable to perform action: getSetupForTemplate

Message: The page sent an action that was not available.



Unable to perform action: listTemplates

Message: The page sent an action that was not available.


Can’t update this collection.
Unable to perform action: getSetupForTemplate

Message: The page sent an action that was not available.

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#2 2020-05-08 06:14:24

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Publisher not showing templates

what did you update from?

The message implies a template is not available. Have you created any templates?
After the update, did you click on the Update Album Files link in the main Backlight Dashboard?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2020-05-08 07:07:31

Raul H
Member
Registered: 2020-05-08
Posts: 3

Re: Publisher not showing templates

I updated from Backlight 2
Yes I have existing templates and created a new one, and yes I've updated Album File link in the main Backlight dashboard

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#4 2020-05-08 08:00:26

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Publisher not showing templates

Can you please email me a Backlight admin login?  I'll see if anything's amiss and try to create a hidden album to see what issues I can find.

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#5 2020-05-08 09:35:15

Raul H
Member
Registered: 2020-05-08
Posts: 3

Re: Publisher not showing templates

E-mail sent

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