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Hi there,
Have sent my site live yesterday (after testing all ok in the paypal sandbox site) and now working through live cart issues.
A friend navigated the shooping cart all ok and went through the PayPal proess in purchasing an image.
No money has arrivd in my PayPal as yet (24hrs+ later) and the download link is not available for him to get his image. It was all ready immediately in the sandbox.
Am I waiting for bank clearance here of the funds, or should the PayPal pay/download process be much quicker than this?
Cheers,
Chumby.
Offline
PayPal should be pretty quick.
Maybe double check your "live" credentials?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Thanks Rod,
I will do that.
Just as far as the process goes... if someone puchases an image, and payment is accepted the download link should be made available to them, without me having to "approve" anything. Seemed to work like that in the sandbox.
Cheers
Chumby
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that's the way I remember it working.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
Offline
Hi Chumby, I wonder if PayPal didn’t respond with a payment complete status. Can you share a Backlight admin login by email so I can have a look?
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Thanks Ben,
Have just emailed those through.
Cheers,
Chumby
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Hi all,
Really stck with this one. Nothing is appearing in my "Activities" tab in PayPal - and backlight just remains "Payment Pending"
Has anyone else gone through this issue before?
Have emailed PayPal help - but no replies as yet.
Cheers
Chumby
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Thanks for the help, Ben.
All sorted. Problem was by verifying a PayPal account from an onward forwarded account - not the original account.
Cheers,
Chumby.
Offline
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