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#1 Re: Backlight Support » Cart in mobile Chrome » 2019-03-20 22:34:05
Thanks for checking Matt.
For reference, I'm running Backlight 1.2.3 and Cart 4.1.5
Am I up to date, or have I managed to miss an update? 
#2 Re: Backlight Support » Cart in mobile Chrome » 2018-12-21 21:14:46
Thanks for checking, Matt.
If it wasn't the default browser for us Android Philistines, I'd just brush it off as something that might fix itself in a later update.
Chris
#3 Re: Backlight Support » Cart in mobile Chrome » 2018-12-20 01:24:55
Fingers crossed... thanks Rod!
Chris
#4 Re: Backlight Support » Cart in mobile Chrome » 2018-12-20 00:58:04
Seems likely 
Unfortunately, whatever Android Chrome has changed is quite a big deal in terms of how this set of customers is likely to interact with my website. At least among my clients, Android appears to be the favoured mobile system and very few appear tech savvy. I had enough problems getting them to email me with details of what they wanted, let alone asking them to downgrade or change browsers lol.
Hopefully someone might know of some kind of solution, or come across something like this before.
Thanks,
Chris
#5 Re: Backlight Support » Cart in mobile Chrome » 2018-12-20 00:15:42
Hi Rod,
Sorry, here's a link https://www.mitchellphotos.co.uk/Pet-Ph … cember-18/
Desktop Chrome and Firefox on Android seems to work fine, so I'm guessing it's specific to Android Chrome. I'm not sure if this is something new or not, as it's only recently that my clients would be primarily more mobile focused than desktop.
Thanks for looking!
Chris
#6 Backlight Support » Cart in mobile Chrome » 2018-12-19 20:30:52
- Chris Mitchell
- Replies: 14
Hi guys,
Having a bit of an issue with the cart on Chrome on mobile. Customers are unable to add an item to the cart as the popup is dismissed when trying to scroll unless very specific parts of the screen are pressed on.
As far as I can tell, only the following items allow the screen to scroll:
Headers (Item Name, Product, Description etc)
Drop down/text boxes (Under product and Quantity)
All other areas cause the add item to cart box to move off the screen and be dismissed without scrolling and showing the "Add to Cart" button.
I've tried Firefox and the issue does not seem to be present, so I'm assuming this is a Chrome based issue, but as Chrome seems to be the default for a lot of Android users, advising customers they need to use another browser is not a great solution (especially for the less tech orientated)!
Does anyone know of a solution for this?
Many thanks,
Chris
Pages: 1