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#1 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2018-10-30 02:43:21

Thanks Rod, if I follow the link I get:
Info
You do not have permission to access this page.

I can log in to backlight and gone through the settings but I don't understand most of them.
kind regards,
Chris

#2 Re: Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2018-10-30 01:39:32

Thank you Rod for your reply.
Can you post a link to where your site should be?
My site is www.chrisharlow.photography
did you upload the unzipped contents of your download to the root of your site?
Yes
Are the index.php and .htaccess files in their proper locations?
I suppose so


I will gladly give FTP access to the site. Where can I find Ben's email for this?
Best regards, Chris Harlow

#3 Backlight 2 Support » Backlight 2 installer caused my site to come up blank [edited by Ben] » 2018-10-29 23:52:49

swisschris
Replies: 19

Help, I followed the upgrade instructions and my website and galleries are no longer there.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at echarlow@sunrise.ch to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Help. chrisharlow.photography

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