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#1 Backlight Support » Backlight Unable to Authenticate Issue » 2016-10-25 08:51:37

Splattered
Replies: 2

I have been feeding content to my website from the Backlight app from both my laptop and my desktop machines, and have been loving the ease of Backlight. So first off, thanks for making things much easier for us.

I ran into an issue that I haven't been able to resolve on my end, and was looking for some help. My laptop workflow is working fine, but I have experienced an API Authentication error on the desktop. Due to this error I am not able to use the desktop to feed content to the site.

The first error dialog I get when trying to create an album is :Unable to perform action: getSetupForTemplate --- Message: Unable to Authenticate". If I dismiss this message and go on with the album creation and publishing, I get a second error message which reads "Can't update this collection - Unable to perform action: createAlbum".

Not exactly sure what caused this, so I tried to reenter my API Key information and a few other things, but to no avail. Not sure what is causing this and am wondering if I need to reinstall the app, or try something else to fix the issue.

Side question - How do you retrieve the API Key? AM thinking that the API Key is different for each machine (Laptop and Desktop), so was going o try to use the laptop API key to see if that helped restore the desktop workflow. HELP!

Thanks,
Mike

#2 Backlight Support » Backlight Upgrade from v1.0.2 to v1.0.5 » 2016-10-24 22:07:18

Splattered
Replies: 1

I am currently working in v1.0.2 and want to upgrade to v1.0.5, but am a little concerned about losing some of my preferences or settings that took me a while to establish. In reading through the readme file that was provided, it look like all I need to do are the following steps:

1. **Remove and re-upload the following files and directories:**

  * backlight/admin/
  * backlight/designer/
  * backlight/framework/
  * backlight/publisher/

  * backlight/modules/module-pages/
  * backlight/modules/okapi-core/
  * backlight/modules/standard-album/
  * backlight/modules/standard-album-set/
  * backlight/modules/standard-page/

  * TTG-Publisher.lrplugin

2. **Clear the Designer Template Cache** by visiting Backlight -> Designer -> Templates -> Clear Template Cache

3. **Visit each of the Backlight, Designer and Publisher admin sections** to allow Backlight to run any
necessary database updates.

Seems pretty straight forward, but saw issues that others have posted after they upgraded and wanted to see if there are any additional recommendations to help ensure that there will be no loss of preferences or settings after upgrading.

Any help would be appreciated.

Thanks,
Mike

#3 Re: Backlight Support » Responsive Design Issue » 2016-07-06 22:16:11

That was the trick, thanks again Rod for all of the quick help!

#4 Re: Backlight Support » Responsive Design Issue » 2016-07-06 19:50:42

Doesn't seem to have fixed it.

Not sure that I understand exactly where to insert the "?reloadModel&skipCache" string, but I added it to the "Home" navigation url in the default Menu Set that I am using. If you notice on my website the 6th and 13th photo on the home page drop out when the page is rendered in something other than "full size" window. These images are pulled from an album set that I created, so not sure if that is adding to the problem or not.

Thanks again for the help.

#5 Backlight Support » Responsive Design Issue » 2016-07-06 01:39:05

Splattered
Replies: 5

I have an issue with the responsive design not working as planned, except for when the website is displayed at it's fullest width on a large screen (24") monitor and was looking for some help. Not sure why when I resize the browser window to anything other than the full width, some images drop out on the home screen. Any thoughts?

www.mikebalbierer.com

Thanks,
Mike

#6 Re: Backlight Support » Navigation Issues » 2016-06-15 01:31:52

Thanks for the quick responses and the help.

I had the site setting to just www.mikebalbierer.com which I guess mattered and once I changed it to what you suggested it works smoothly now.

Thanks,
Mike

#7 Backlight Support » Navigation Issues » 2016-06-14 22:12:43

Splattered
Replies: 4

Have been working on a new Backlight site to replace my CE4 site and I have to say a huge Thanks for making things so much easier for the users who have some coding knowledge, but not enough to get all of the cool things added on. Backlight easily allows the user to add the customization at relatively little pain as compared to the LR web module. So major Kudos to TTG.

That being said, I built out a site on the testing site on my PC, and have everything looking good. I migrated things over to my actual website in what I thought was the right method, but am getting some unusual behavioural issue from my navigation menu. When I navigate away from the home page, none of the paths are found because its adding the domain name to the path for a second instance. Probably has to do with the way I replaced the domain name for the /localhost/ setup, but can't figure it out. Probably been staring at it to long.

I'm sure it's user error on my end, but not sure what setting inside of Backlight I jacked up at this point.

The pages should be:
Home = www.mikebalbierer.com
Galleries = www.mikebalbierer.com/galleries
About = www.mikebalbierer.com/about
Contact = www.mikebalbierer.com/contact
Search = www.mikebalbierer.com/backlight/search

#8 Re: Backlight Support » Backlight Custom CSS Issue » 2016-06-14 06:15:19

Thanks again for the help! Much Appreciated!

#9 Re: Backlight Support » Backlight Custom CSS Issue » 2016-06-14 05:11:01

After viewing the source code it appears to be calling the custom css correctly. After pasting your sample in the custom.css file the text in fact turned red as predicted. I think I must have had one of those senior moments and got confused by the top of the custom.css file that read...

/* If your page background-color is red after enabling the PHPlugins function, then you know it's working.
* Delete this after confirmation, because it's hideous :
*/

html,
body,
main {
    background: linear-gradient(90deg, #ffffff 50%, #fafafa 50%, #fafafa);
}

And thought this was going to apply a red background for testing purposes. DOH!

#10 Re: Backlight Support » Backlight Custom CSS Issue » 2016-06-14 02:52:11

Hi Rod - Thanks for the quick response.

I have enabled the advanced customization on the "Backlight Stand Page" template, which is applied to all of the pages, which I believe is already done by default. But just to make sure, I checked that it is applied to all of the Pages I am utilizing. So not sure what else I might be doing wrong since it appeared to be pretty simple according to the documentation and the blurb in the custom css file.

Do I have to enable the PHPlugins feature as well to make this work? I'm not a PHP guy, and am pretty familiar with CSS and linking CSS to HTML, so am really scratching my head on this one.

#11 Backlight Support » Backlight Custom CSS Issue » 2016-06-14 02:37:39

Splattered
Replies: 6

Is there a trick to getting the custom CSS working other than enabling the "Custom Stylesheet" under the "Advanced Customization" tab on the backlight "Standard Page Template"? I am testing things out on my PC using the apache XAMPP process, but for whatever reason I can't get the custom css settings to work, including the "red background" that is already predefined in the included "custom-sample.css" file????

#12 Re: General » Testing Output on XAMPP » 2013-06-18 21:10:43

I seemed to remember doing something like that before, just couldn't remember where I needed to tweek the code. Thanks for the quick response.

#13 General » Testing Output on XAMPP » 2013-06-18 20:46:44

Splattered
Replies: 2

General question on testing the LR4/TTG CE3 Pages output files on Xammp. I have exported the TTG files and have pushed them over to the Xammp htdocs folder with no problem. When I connect to the http://localhost/ address I don't have any of the formatting applied to the site. The index.php file points the formatting to my website server instead of the localhost, which explains why I'm not seeing any formatting. Is there a way to change this in LR or do you suggest manually changing the path to point to the local host files?

#14 Re: General » Prevent Image Downloads » 2012-12-21 21:58:35

As I reread the post, I wanted to clarify that I am trying to prevent people from right-clicking on an image on my site and using the "Save Picture", "Email Picture" or "Print Picture" options.

#15 General » Prevent Image Downloads » 2012-12-21 21:56:15

Splattered
Replies: 2

Was curious if there was a setting in the TTG products that could be used to prevent people from downloading images from the sites you create using TTG products. I know I can password protect galleries, but wondering if it was possible to prevent downloads of the images on all galleries, home pages, etc.

I have seen this setting on site created by other apps, but those apps are not nearly as smooth as the TTG products and was wondering if I was either missing something (settings-wise) in the TTG products, or is this more of a server side setting???

Thanks and hope everyone has a Safe & Happy Holdiays!

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