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#2 Re: Backlight Support » Selections in Client Response » Yesterday 06:10:33

You using an old Backlight 1.1 album template with the new Client Response module?

The single image presentation doesn't offer the selection check box. If Photoswipe will do that, then switch the presentation to Photoswipe. Otherwise, create a Pangolin album template for your Client Response albums and use the Slideshow presentation.

For the thumbnails, if you want more control, create a Pangolin based album template.

you may need to give the thumbnail grid more room by balancing the the gallery width with thumbnail size and number of columns.

#3 Re: Backlight Support » Selections in Client Response » Yesterday 05:35:52

Is there a way to select images in the enlarged image mode without having to go back to the thumbnails view?

My guess is that you're using the Single Image Page presentation (a link to an album would help). You need to be using the Slide Show presentation for this.

And can there be more than 4 columns in thumbnail view?

Sure. Set this in the Thumbnail Grid section of the album template under Columns at Screen Breakpoints.

#4 Re: Backlight Support » Pallet/Column2 Not Formatting HTML » 2018-06-20 22:26:59

You can use custom css to replace the heart icon.

This is the bit of css controlling both color and icon:

#crg-widget::before {
    color: #F44336;
    content: "\f004";

If you want the envelope icon you're using on the okapi base page, try this:

#crg-widget::before {
      content: "\f0e0";

this will leave the icon red. If you want another color, add the color statement to the rule and set the color to your preference.

Or you can explore the Font Awesome library and find another icon.
You can see the Font Awesome 4.7 icons here:

#5 Re: Backlight Support » Pallet/Column2 Not Formatting HTML » 2018-06-20 12:10:35


I've been able to duplicate this problem on my test site. Html entered in Tray 02 page copy of the album (in Lightroom) doesn't work. … m-laptop1/

#6 Re: Backlight Support » Pallet/Column2 Not Formatting HTML » 2018-06-20 11:31:08

Also... why is there a Heart to submit feedback and not the usual email icon? Can't seem to find the setting to change it?

That heart indicates the number of chosen images. Click on that area for filter and submission options.
You can change the heart to something else through custom css.

#7 Re: Backlight Support » Pallet/Column2 Not Formatting HTML » 2018-06-20 11:13:17

also, can you post a link to a non-sensitive album that contains the same code. It's a lot easier to troubleshoot if we have a real page to look at

#8 Re: Backlight Support » Pallet/Column2 Not Formatting HTML » 2018-06-20 10:16:37

I don’t know if your closing the <i> item. You’re using a capital I in the closing tag </I>

#9 Re: Backlight Support » Backlight Client Response Gallery Log-in Questions » 2018-06-20 09:21:59

Hi Margo, … _galleries

You’ll set up an email address and password for the client
This is done in Backlight, not the Publisher plugin

#10 Re: Backlight Support » Facebook pixel & Backlight cart » 2018-06-17 22:49:59

Just looked this up on Facebook and the instructions say to insert it just before the closing </head> tag.
You would use the ttg_head hook for this ( going off memory here, be sure to check in the phplugins file)

The problem you’ll run into is that there are a lot of single quotes in their script so using the normal way of just using an echo statement (echo’), you'll need to escape all those single quotes by preceding them with a backslash:  \’

There’s another way of doing it that eliminates that need and I believe there us an example of this in the Pangolin-phplugins-sample.php file ( found in your Backlight download at Backlight/custom/phplugins/)

edit: it's the example that begins with:

echo <<<SCRIPT

#11 Re: Backlight Support » Client French » 2018-06-16 23:19:29

Change that in the Backlight > Client Response > Settings > Miscellaneous

#13 Re: Backlight Support » How to get updates to Backlight » 2018-06-15 10:29:51

It seems that some minor updates don’t get email notification (Matt or Ben would need to address specifics). But all major updates do. Take a look at the Changelogs on the docs page for those.
Did you check your spam folder?
Either way, you should be able to get the latest version from the link on the Support Page.

#14 Re: Backlight Support » Last Pangolin migration issue (I think ;) » 2018-06-15 10:07:17

Are you referring to the Fancybox pop-up in Pangolin? If so, just use the browser's Inspector. There are several selectors that apply to different parts of the pop-up.

#15 Re: Backlight Support » Can't update this collection error » 2018-06-15 10:05:03

You should get updates. I believe they're sent to the email address you used when purchasing. If you aren't getting them, check your spam folders.

#16 Re: Backlight Support » How to get updates to Backlight » 2018-06-15 10:03:56

Either click on the link in the update emails you receive, or go to the Support Page and click the link under Re-Download Your Purchase

#17 Re: Backlight Support » Can't update this collection error » 2018-06-15 01:39:29

This might be your server thinking too much good stuff is coming in at once. Ben added a delay option in the Publisher plugin that addresses this (if this is indeed the problem).
Might be related to this: … 882#p52882

#18 Re: Backlight Support » Last Pangolin migration issue (I think ;) » 2018-06-14 08:52:04

you might try probing the css of the old Magnific pop-up from the Okapi days. Class selectors will be different, but you can probably apply the properties to the newer Fancybox selectors.

#19 Re: Backlight Support » Last Pangolin migration issue (I think ;) » 2018-06-14 04:15:37

see this about pangolin pop-ups, including changing the page overlay:
http://ttg-tips-and-tricks.barbeephoto. … pup-boxes/

just use the included Fancybox pop up code that Daniel referenced. No need to add your own pop-up code.
If you use what comes with Backlight, the entire page behind the popup will be darkened.

#20 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 09:05:43

looks like it might be the custom css for the blog, specifically the width of the anchor item in the nav list:

nav > div > ul > li > a, nav > div > ul > li > span {
    text-align: center !important;
    padding: 0 !important;
    display: block;
    border-right: 1px solid #dadada;
    border-left: 1px solid #eeeeee;
    width: 141px;

#21 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 08:43:52

the * is like a wild card, so using it in this case is applying the box sizing to everything's :before and :after psuedo-selectors.

So to target those items, you'd have to target the selectors for those items specifically rather than using the *

I think what you currently have on your main site looks better that what's on the blog.

#22 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 07:41:23

it's Rod (with a d) wink

1) It's hidden because there's some new css that hides it (probably due to the search icon in the top-pallet)
See: … 790#p52790 for the work-around.

2) For the masthead, it's hard to tell without seeing both this version and the previous version
For the menu, it's at 1001px
Not sure about the box-sizing issue, but here's more on the box-sizing property:

for what it's worth, the menu looks fine to me.

#23 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 06:12:34

I see the dots now (was just looking for the share icons before). The problem comes from your custom css:

button, .button, input[type="button"], input[type="reset"], input[type="submit"] {
    padding: 4px 22px !important;

You'll need to be more specific with it so that it only effects what you want it to.
You can use body selectors to apply that css to only certain pages by slug (.slug-your-page-slug), page template, or album template.
Just look at the source code for the pages you want that css to effect. The classes are in the <body> tag.


#24 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 06:03:14

grover_c wrote:


In Pangolin Album Sets, is there a way to force the “Thumbnail Coverage” to “Contain” when using the “Iconic” Style as could be done previously?  I'd like it to look like this:

Any help would be much appreciated.  Thanks.

The css controlling the iconic thumbnails is:

.albums .thumbnail-background {
    background-position: center;
    background-repeat: no-repeat;
    background-size: cover;
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;


.albums .thumbnail-background {
        background-size: contain;

but that seems to defeat the purpose of the iconic presentation.

#25 Re: Backlight Support » A few more Pangolin migration questions » 2018-06-12 05:57:52

grover_c wrote:


I also don’t seem to be getting all of the icons in the Photo Presentation and the ones there seem very small. … o-gallery/

How do you disable the download button in the Photo Presentation?

which icons do you think are missing? As far as I can tell, all the icons that should be there, are there. If you're missing the map icon, make sure the image has gps metadata.

you should be able to control the size with custom css. This is the default css controlling those icons:

.fancybox-pallet ul li > a::after {
    color: #ff8000;
    color: #454545;
    font-size: 18px;
    line-height: 48px;

Disable the download icon in the album template: Photo Presentation > Downloads: Disabled

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