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#1 Re: Backlight 2 Support » Confused after update » Yesterday 06:05:58

Have you tried the usual:
Clear template cache
Update Album Files

Did you update your test site as well just to see if the same thing happens?

#2 Re: Backlight 2 Support » Confused after update » Yesterday 00:48:52

For the thumbnails in the descriptive album sets, it looks like the aspect ratio in the two album set templates is different.

and it looks like each site is using a different menu set.

#4 Re: Backlight 2 Support » Thumbnails with different sizes » 2019-04-17 23:22:39

In the album you link to at the top (the matchsticks), four of the five of the thumbnails were published at 750px high (scaled to 498px). The fourth thumbnail (first on on the bottom row) is published at 705px (scaled to 468px).
This makes that last thumbnail look like it has more height than the others when in reality, it only has more height than the one next to it.

I think the reason you're seeing what you see is that all of the thumbnails are published at 500px wide (scaled to 332px) and the height is what the height is based on the aspect ratio of the image.

I think that the Masonry layout prioritizes the width of the image (based on the number of columns, width of gallery, cell margins and padding). So they all have the same width and the height depends on the aspect ratio.

If you crop the first image in the second row to the same 3:2 aspect ratio as the others, then all heights will be the same.

#5 Re: Backlight 2 Support » Thumbnails with different sizes » 2019-04-17 18:59:22

What thumbnail layout are you using?
Are you publishing through Lightroom?
When you republish are you republishing all images?
If publishing with Lightroom, in the Lightroom Publisher Settings is the “Push metadata without updating existing photos” box checked?
What happens if you change the order of images? Is it always the last image that is different?

#6 Re: Backlight 2 Support » Confused after update » 2019-04-17 18:49:58

are they supposed to be the same?
Are the settings in Backlight the same?
Which version is correct?
What have you tried to make things look right?
Have the host’s server settings changed?

#7 Re: Backlight 2 Support » Link to album in Pangolin single page wrong » 2019-04-17 06:09:41

I was just able to duplicate this issue on my test site and the problem is showing in Firefox, Opera, Edge, and Chrome

#8 Re: Backlight 2 Support » Confused after update » 2019-04-17 06:04:10

it looks like all your thumbnail sizes became consistent and the first link is using a different menu.

#9 Re: Backlight 2 Support » Link to album in Pangolin single page wrong » 2019-04-17 03:58:12

seems to be working correctly for me.
In your album I clicked on an image. The back to album page link showed ?pqge=2. I clicked the arrow to go to the next image. The back to album link also showed ?page=2. I Kept going and they all showed the same thing.

have you tried clearing browser cache, etc.?

#10 Re: Backlight 2 Support » Backlight 2 from CE4 » 2019-04-17 00:24:31

Install them in Backlight.
from the Backlight menu hover over Designer > Templates > Import Templates

#12 Re: Backlight 2 Support » Backlight 2 from CE4 » 2019-04-16 23:43:17

Sorry, that blog was written prior to Backlight 2. I'll update it.
In Backlight 2 there's a link to download the Publisher plug-in at the top of your Backlight Modules page.

#13 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 23:24:23

Another thing I just noticed is that if you click on the masthead, instead of being taken to the index page (your Home page is designated as the Index page), you're taken to:
and an error having something to do with gallery.xml is shown. That's...weird.

this leads me to think of index.php and .htaccess.

You could try uploading the latest versions of those two files. Make sure you have the download file. If not, re-download it from either the link in your order email or from the link on the Support page.
Unzip and upload the index.php and .htaccess from the root of the Backlight-2-Installer-107/ folder to the root of the test site.

#14 Re: Backlight 2 Support » Backlight 2 from CE4 » 2019-04-16 21:43:08

1: yes, as long as they are Publisher based albums
2: no. This is completely new so you’ll have to start over. The good news is that designing in Backlight is a lot easier and faster than using Lightroom’s Web Module. A. Lot. Faster.

See if this helps
https://ttg-tips-and-tricks.barbeephoto … backlight/

On the WordPress theme
1: same style as your site. Theme creation is easier. Latest coding
2: The theme is based off of design in Backlight, so no

#15 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 09:20:33

I can't tell why your pages aren't displaying. It could have something to do with .htaccess files.

Your menu structure looks good and you're inserting albums in pages where you had indicated you wanted an album to show. The only thing you'll probably want to do is to hide those albums. Or hide the Services album set so it doesn't appear on your Galleries page.

But as to why your pages aren't showing, I don't know, other than to guess that the index.php and/or .htaccess files in the root of the test site are missing or wrong??

I suggest sending Ben an email. Include Backlight Admin credentials along with FTP credentials so he can make sure files are in the right place.

#16 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 09:05:42

I was going to try to clear the template cache but I'm unable to. Can you try that? while you're at it, there are updates available on the Backlight Modules page so you should update.

#17 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 09:02:36

did you happen to remove either or both the index.php or .htaccess files from the root of the test site?

#18 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 08:49:41

email address doesn't matter. you can put yours or mine or make one up. I think it's just for password recovery

#20 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 07:47:33

It looks like there is no content on the pages in question? But it's really just a guess without looking behind the scenes.
Consider posting Guest Updater credentials so we can take a look at your settings, pages, etc, from the back end.

#21 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-16 01:01:17

Thanks for the outline of the structure you're going for. That helps.

I tried combinations of hiding the Services album set and its enclosed albums from the Galleries top level gallery in LRpub  That made one small, unhelpful difference. Services still shows up when I float over Galleries.  But when the albums are hidden, they still show under that Services submenu item but with an eyeball with a slash.

This is a feature of Backlight. When you are logged in to Backlight, you will see this . Your visitors will not. (hence the eyeball with the slash)

Probably the best approach for your Services menu item is to not use an album set as the Services page or menu item.

Instead, create a separate Services page if you want an actual Services page. Then in the menu, use Link to: Page and link to the Services page.

If you don't want an actual Services page but instead just the Services item in the menu, then in your menu, create a Services item and for Link to: use non-interactive

The sub-menu items:

Architecture page. When you add the page to the menu, use Link To: Page and choose your Architecture page.
In the Architecture page, add your copy, image and insert an album.

Portraits page: do the same thing as with the Architecture page

For the albums you want to insert, you can just leave them where they are and make sure they are hidden. They won't appear to your visitors in either the Galleries page or in menus.

If you have a Services album set under Galleries, then edit that album set and hide it.

#22 Re: Backlight Support » Slow Backlight » 2019-04-15 00:08:02

did they give you specifics. It would be greatly helpful to Ben and Matt if they knew what the error was

#23 Re: Backlight 2 Support » Menu items and albums appearing in unwanted locations. » 2019-04-13 22:05:53

Under the Features tab is a checkbox “Hide album from album set”
And directly under that is another box to “Hide album from search”


If you hide an album from the album set it will still be available to insert into pages.

If an album is hidden, then I don’t think it will appear if you add it’s set as a menu item.

One option for your Services menu is to create another Publisher service in Lightroom and publish your “services” albums to it (this will be a new top level gallery). This keeps those album separate from Galleries.
When you add the menu item, andit as an album set and choose your Services album set. The Services album set would then be your Services Page.

Another option is to create a Services page and then publish those albums meant for the Services menu to Galleries but then hide them.
To add them to the Services sub-menu, set the Services menu to link to the page (your Services Page).
For the sub-menu items that are albums, use Link to: URL and enter the url of the album.

#25 Re: Backlight 2 Support » Issues with the Multi Language support of Backlight2 » 2019-04-12 22:58:32

spans are inline elements and divs are block elements, that probably has something to do with it.

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