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#1 Re: Backlight Support » GetSetupforTemplate » 2017-05-23 05:26:03

did you delete an album template via FTP rather than from the Backlight interface?

#2 Re: Backlight Support » Jpeg Mini » 2017-05-23 03:00:34

Any idea why it only goes to 84 px for the quality and won't let me do 100?

nothing definitive. Could be a case of diminishing returns once you get past 84?
here's an old post by Matt covering JPG quality settings … -settings/

#3 Re: Backlight Support » Jpeg Mini » 2017-05-22 22:25:15

set jpg quality in your album templates under Image Settings

#4 Re: CE4 Pages » Display in lightroom » 2017-05-22 03:19:11

It's actually a pretty nice feature that Matt added to CE4

#5 Re: CE4 Pages » Display in lightroom » 2017-05-21 23:48:40

That's the Quick Reference.
In the top panel (Information ser lu site), click on the "Now Showing" drop-down to change from the Quick Reference

#6 Re: General » How do I move my TTG environment from old computer to my new one » 2017-05-21 06:03:46

I copied everything from old machine to new, to

C:\Users\Ted\AppData\Roaming\Adobe\Lightroom\Web Galleries

Only your TTG web engines should be copied into that folder (CE4-Pages.lrwebengine, etc.)

For your user templates, be sure to copy over the Web Templates folder from your old computer in to the C:\Users\Ted\AppData\Roaming\Adobe\Lightroom\ folder

#7 Re: Backlight Support » cart not installing » 2017-05-17 02:44:06

it doesn't go in the folder. It goes in Lightroom in the Publisher instance created to manage the site in the equine/ folder. … tion_setup

Enter the same API Key in Backlight > Publisher > Settings > Other

#8 Re: Backlight Support » cart not installing » 2017-05-17 02:33:55

Did you delete an album via FTP rather than via Publisher?

#9 Re: Backlight Support » cart not installing » 2017-05-17 02:19:15

Looks like you need to point Publisher to the equine/ sub-folder.

In Lightroom > Publish Services, double click on the Publisher instance you're trying to use for the equine/ sub-folder. Change the API URL to reflect the correct location:

If you need Publisher to publish to the main site as well as the sub-folder site, then create separate Publisher instances for each and manage them separately.

#10 Re: Backlight Support » cart not installing » 2017-05-17 02:07:52

i'm wondering if I need to re-point the program to the subdirectory?

What do you mean by this?

did you reinstall Backlight at any time? If so, did you upload the module-cart/ folder to the /backlight/modules/ folder?

#11 Re: Backlight Support » cart not installing » 2017-05-17 01:51:10

Any album template you create will show up in the Template drop-down in the Base Settings tab.
Have you created an album template that is cart enabled? (in the Album template you've gone to Add-Ons and enabled Cart?)


#12 Re: Backlight Support » same album, different photo price... » 2017-05-17 01:45:20

The Category field can be found under the IPTC drop-down in the Metadata control pane in the Library Module.

#13 Re: Backlight Support » same album, different photo price... » 2017-05-16 03:17:22

yes, use the Mixed Pricing option. You can enable it in the Album template cart settings.

The way it works is that you put the name of a pricing scheme in the image's Category metadata field (in Lightroom's Library Module). The cart will read this and use the appropriate pricing scheme for the image.

(any images in the album without a pricing scheme in the Category field will use your Default pricing scheme I believe, at least that's been the behavior in previous versions)

If you add the pricing scheme name to an image that's already in the album, be sure to republish that image so the metadata will be included.

#14 Re: Backlight Support » Site seems inordinately SLOW » 2017-05-15 21:35:06

The requirements are listed at the bottom of the Store page. … backlight/

I'm on Bluehost. Matt has a list of recommended hosts in the sidebar of most TTG site pages.

#15 Re: Backlight Support » Help changing background color when hover over links » 2017-05-15 09:07:33

In the page template, have you looked under Navigation, Header > Menu Items :Hover?

#16 Re: Backlight Support » Site seems inordinately SLOW » 2017-05-15 09:04:35

no subdomains??
I'd be looking into new hosting.

#17 Re: Backlight Support » Site seems inordinately SLOW » 2017-05-15 05:55:39

You certainly can set up a test site. Either in a sub-folder or sub-domain. I have several going on.

my main site is at, my Backlight test site is at

whatever you choose, sub-folder or sub-domain, they won't interfere with the main site as long as all your Backlight files are contained in the sub-folder or sub-domain.

It seems to be more of a hosting issue than anything else. Backlight is much more dependent on the database than CE4 is. I wonder if it has something to do with database requests getting hung up (he says without knowing a whole lot about how it all works smile )

Have you ever run data-base dependent software (like WordPress) on the site before?

#18 Re: CE4 Gallery » "plugin installation error" in lightroom cc 2015.6 [solved] » 2017-05-13 00:37:00

you have it installed in the wrong location. See this page for instructions: … nstall_ce4
The location depends on your operating system, so be sure to review the section on the page that shows the installation locations for different operating systems.

#19 Re: Backlight Support » Cart is blocked in lightroom module » 2017-05-12 23:09:17

the album is working fine. Cart icons are there. see my response above. (I fixed the link in your previous post)

#20 Re: Backlight Support » Cart is blocked in lightroom module » 2017-05-12 22:38:10

The cart button code simply goes in any copy area, either in the album template or the album (in Lightroom)
The button does not appear with thumbnails or images, but in the page text. Use it for selling other products.

For selling individual images, use standard image albums (not Theater)

for the album you linked, the cart icons are appearing on both the thumbnails and the large image. Try clearing browser cache or resetting the cart.

#22 Re: Backlight Support » Cart is blocked in lightroom module » 2017-05-12 01:43:55

If I understand, you're saying that the Enable Cart option in the Integration tab of the Create/Edit Album dialog is greyed out?

Check to make sure you're using an album template that is cart enabled. Go to the Base Settings tab and choose your cart enabled template.

#23 Re: CE4 Publisher » Publish Service Or Stage template Watermark » 2017-05-10 22:35:09

- When I change catalogue I don't have access to the same list of watemark, all the user template gone with the creation of a new catalogue.

This might be the issue. In Lightroom Settings, click on the Presets tab. Under "Location" there's an option to store presets with the catalog. This will store presets made in a catalog with that catalog. Presets made in one catalog won't be available in others.
If this box is checked, try unchecking it.

#25 Re: Backlight Support » Help with email configuration for contacts page » 2017-05-09 10:41:53

If you're using the "Mail" option then the smtp settings don't matter.

I think that with gmail you need to use smtp. You may need to get different port information from Google.

I don't know that your hosting service needs to be involved. Perhaps Ben will weigh in with a more definitive answer.

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